Excelsior Information Technology Intern Opportunity

Description of your role.

As an IT intern you will be responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.

Your primary role will be to support the daily duties and activities of the Excelsior East Africa Office.

You will work in partnership with the rest of our global support network around several types of activities, upholding the highest work ethics including confidentiality, diligence, efficiency, self-motivation, and solid verbal and written communications.

• Overall responsibilities include:
• Support and maintenance of hardware, software and other systems
• Troubleshoot issues with equipment like printers and computers
• Perform manual/automatic backup’s as needed as well as software updates when requested both drop box and the website
• Install and configure workstations based on company needs and requirements
• Research website hosting options and report pricing and system options to supervisors
• Research on unusual bugs or issues the company encounters
• Identify, research, and resolve technical problems
• Document, track, and monitor all problems to ensure a timely resolution
• Recommend and schedule repairs, via vendors or hands on if and when necessary
• Assist with data recovery, using tape backup or recovery tools
• Perform other duties or special projects as requested related to area of responsibility

Qualifications for the Role

• Degree in computer science, information technology or engineering
• Must have some education in programming, database management and technologies like MS SQL, Exchange, Access and .Net frameworks
• Knowledge of Microsoft Windows 2000, XP, Vista, Microsoft Office Suite 2010, (Word, Excel, Powerpoint, Outlook), Adobe Acrobat, Winzip\Winrar
• Must have a strong work ethic, organization skills, the desire to learn and is not afraid to ask questions
• Ability to maintain confidentiality at all times
• Ability to take direction well and be a motivated self-starter
• Must be open and excited to learn new technologies
• Have strong communication skills, both written and oral

Contact

For more information or to express interest, please contact our team at: careers@excelsiorfirm.com , title the subject as: 'Role: IT-Intern' and provide your CV/resume, a one page description of why you are best suited for the role, and three references on or before May 15th 2013.

Only applications received through the dedicated email address will be considered.

Excelsior Firm is an equal opportunity employer